Orders are usually processed within 2–5 business days. Delivery times depend on your location and will be shown at checkout. Once your order has been shipped, you’ll receive a confirmation email with tracking information. Please note that delays can sometimes happen due to carriers or customs.

We hope you love your pieces. If not, you can return your order within 14 days of receiving it. Items must be unused, in their original condition, and returned in their original packaging. Return shipping costs are the customer’s responsibility. Once we receive your return, refunds are processed within 14 business days to your original payment method. Custom or made-to-order items cannot be returned. For full details, see our Shipping & Returns policy.

To start a return, simply contact us at hello@studiomems.com and we’ll guide you through the process.

Our pillows are made to be enjoyed every day. Each product comes with care instructions, including to spot-clean with a gentle cloth, avoid harsh chemicals and machine washing. See our care instructions page for full details.